Community Q&A:

I want to restore & edit a previous version of my website

Asked by:
cstret / 5 Points Time:
2013-12-11 8:43 am EST Category:
Premium Website Builder Hits:
406
I was not happy with the way my website looked so I wanted to review a few other designs. The next thing I know, I can't find my original one. Please help.

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

arnelc
Staff
17,314 Points
2013-12-11 9:23 am EST
Hello Cstret,

Thanks for the question. In reviewing your account, I was unable to determine the URL that you are trying to recover. Additionally, Web Hosting Hub accounts do not have a backup unless it has been added to the account. Per your account, backups have been added to a single domain. You can submit a restore request through the Account Management Panel (AMP), contacting live tech support by phone/chat, or by writing a verified email to the live Web Hosting Hub Technical Support team. Verification is done by providing either the last 4 digits of the credit card on the account or the Account Management Panel (AMP) password.

If you are unable to get a backup restored, then please provide more information on the specific files or domain that you are working in. We need more specific information in order to troubleshoot the problem, please.

Kindest regards,
Arnel C.

To submit a comment on this answer, please first login.
Want to share this Question?

Help Center Login

Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.) 		Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}