Community Q&A:
Website Builder not installed
Asked by:
CustomToursIreland / 5 Points Time:
2012-05-29 1:38 pm EST Category:
Premium Website Builder Hits:
456
CustomToursIreland / 5 Points Time:
2012-05-29 1:38 pm EST Category:
Premium Website Builder Hits:
456
I think Website Builder did not install correctly for my website. It gave an error when I first tried to install, saying that is could not be associated with my account or something like that, sorry, cant remember the exact message.
It is showing in my AMP but I cannot login. I am using my CPanel user name and password. I've tried to reset my password but it tells me the Password could not be updated.
It is showing in my AMP but I cannot login. I am using my CPanel user name and password. I've tried to reset my password but it tells me the Password could not be updated.
Best answer chosen by User
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0
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Hello CustomToursIreland, I see that our Support team was able to get your Website Builder installed correctly so that you can now log in. I hope they fixed the issue for you. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you. Best regards, Scott M |
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