How to use free shipping

Asked by:
HubFans / n/a Points
Time:
2017-01-13 12:42 am EST
Category:
Prestashop
Hits:
116
In prestashop 1.6.1.9 version, "i think" however, when I go to [cart rules] to set up free shipping for certain products, I check the categories that qualify , then I select the free shipping products that qualify for free shipping, and along with other settings in the cart rules, then I click save. I have re-configured these cart rules and my ups accnt many different ways and still whenever I do a test purchase, the cart rule giving free shipping "overrides" all other shipping charges for products in the same cart, that don't qualify for free shipping. if I remove the product that qualifies for free ship, then the normal shipping charges re-appear. if just [1] actual free ship product is in the shopping cart, then all products get free shipping and that's not what I want. can you advise???? kennyjames

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

johnpaulb-whh2
Staff
12,339 Points
2017-01-13 1:37 am EST
Hello Kenny James,

Thank you for your question regarding issues with free shipping in PrestaShop. Here is a helpful link to the official PrestaShop documentation on Shipping Preferences. It includes information on the free shipping options.

We always recommend enabling error reporting in PrestaShop when troubleshooting problems.

When we test your site, it is just coming up as coming soon. Can you make the site live, or provide a link to the site in question, so we can test/replicate the problem?

Thank you,
John-Paul

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}