Community Q&A:
PrestaShop upgrade 1.5.5.0 problem
Hi, I'm still in the learning stages of all this wed building stuff. I have been doing data entry into Prestashop 1.5.4.1, when there was a notice that an upgrade/update was available. So I went to cpanel, Softalicious and clicked the notice link. First, I did a back up of my site as it was before the upgrade. Then I proceeded with the update through Softalicious. Everything seemed fine. I clicked on the link in Softalicious to my site and it pulled up my storefront. When I tried to go back to the back store to continue with the data entry work that I was doing, it gave me the following error:
Discount Trailer Parts Direct
For security reasons, you cannot connect to the Back Office until after you have:
deleted the /install folder
Please then access this page by the new URL (e.g. http://discounttrailerpartsdirect.com/admin123/)
Now I'm stuck and can't get back to work. What do I need to do?
Discount Trailer Parts Direct
For security reasons, you cannot connect to the Back Office until after you have:
deleted the /install folder
Please then access this page by the new URL (e.g. http://discounttrailerpartsdirect.com/admin123/)
Now I'm stuck and can't get back to work. What do I need to do?
ANSWERS
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Hello dtpdllc3, Thank you for your question. Just like the error states, PrestaShop wants you to delete the /install folder, as a security measure. It should be in the root folder you installed PrestaShop in, which is often public_html. You can accomplish this by using the File Manager in cPanel, or via FTP. If you have any further questions, feel free to post them below. Thank you, -John-Paul
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