Community Q&A:

Can't get logo to show in Premium Web Builder

Asked by:
Renewe7 / 13 Points Time:
2011-09-30 2:33 am EST Category:
Pwb Hits:
1,044
With difficulty, I managed to upload my logo several months ago. I recently tried to reload it as a bmp, jpeg, and png file. All just show the background. I even saved it as a file with fewer pixels, displayed, rather than the whole logo.

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ChristiNi
Staff
13,688 Points
2011-09-30 3:25 pm EST
Hello Renewe7,

Thank you for your question about logos in the Premium Web Builder. I'm sorry you're having trouble with your logo in the builder. I see that you have also submitted a ticket to support@webhostinghub.com and I will be responding to your ticket as well.

Some templates in the builder do not include a logo, please make sure the template you are using includes a logo.

For more information on working with logos in the builder, please see:

http://download1.parallels.com/Sitebuilder/4.5.0/doc/user/en_US/html/uploading_logo.htm

Thank you,

Christi N.

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