Community Q&A:

Web builder installation error -

Asked by:
kimber7668 / 5 Points Time:
2012-09-29 5:49 pm EST Category:
Pwb Hits:
646
I installed builder and it said it had an error while installing. I tried installing again and I get a message that I have already used it and cannot install it again. Please help!

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ANSWERS

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johnpaulb-whh2
Staff
12,339 Points
2012-10-01 3:42 pm EST
Hello kinmber7668,
Sorry to hear that the Builder did not setup successfully for you. I can understand how frustrating this can be.

After review, I did identify an issue on our end. I have setup the Builder successfully and emailed the login information to you.

I also submitted a bug report to our development team to further investigate this issue.

I hope you enjoy working with the Builder. Feel free to post any additional questions you may have here in the support center.

Thank you!
-John-Paul

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