Community Q&A:

Domain Expired

Asked by:
chrisduncan / 5 Points Time:
2012-12-03 4:38 am EST Category:
Registrations And Transfers Hits:
426
I am being told that two of my domains are expired and need to be renewed. Neither are expired and both fall within the guidelines which are set out. 60 days from registration and more than 14 days before they have to be renewed.

I have read all of the instructions and cannot figure out where I am going wrong.

Any help would be very much appreciated

Thanks

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

ScottM
Staff
16,266 Points
2012-12-03 6:37 pm EST
Hello chrisduncan,

Are you attempting to transfer the domains to us? If you are certain the domain names are not expired or within 14 days of expiring and are at least 60 days old or it has been 60 days since their last transfer, we may attempt the transfer manually. Sometimes the interfaces between registrars give a false error. To have that done, simply send the domain names you want to transfer to support@webhostingjhub.com along with account verification of either your current AMP(Account Management Panel) password, or the last 4 digits of the credit card currently on file. Simply request a manual transfer due to the expiration error.

Best Regards,
Scott M

To submit a comment on this answer, please first login.
Want to share this Question?

Help Center Login

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 757-416-6627 Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}