Community Q&A:
Domain Name Transfer - says domain is expired
Asked by:
erichueb / 5 Points Time:
2012-11-02 7:36 pm EST Category:
Registrations And Transfers Hits:
503
erichueb / 5 Points Time:
2012-11-02 7:36 pm EST Category:
Registrations And Transfers Hits:
503
I have a site that I wish to transfer to webhostinghub but when I try to submit the domain name i get:
"Domain is expired and must be renewed with the current registrar before transferring"
My domain was registered long ago and does not expire in the next 6 months.
Also I unlocked it this morning.
Any ideas?
"Domain is expired and must be renewed with the current registrar before transferring"
My domain was registered long ago and does not expire in the next 6 months.
Also I unlocked it this morning.
Any ideas?
ANSWERS
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0
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Hello erichueb and thanks for your question. If you're having some problems getting a domain transferred over to us I would recommend contacting support directly via phone, chat, or by submitting a ticket so that we can pull up your account and see the domain you're trying to transfer over without exposing it publicly here. In order to submit a ticket, please shoot an e-mail to (support@webhostinghub.com) being sure to include your username, and the original cPanel password of your account or the last 4 digits of the credit card on file for verification. Please let us know if you have any further questions. - Jacob |
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