Community Q&A:
Email address associated with two accounts but I only have one account
Asked by:
Jeffer / 5 Points Time:
2012-02-20 11:03 pm EST Category:
Registrations And Transfers Hits:
1,063
Jeffer / 5 Points Time:
2012-02-20 11:03 pm EST Category:
Registrations And Transfers Hits:
1,063
When I started hosting, I used an incorrect domain name. The verification call had that name removed and I started over with the correct domain name. Now, I have to log in twice. The first time I log in I get the following:
"The email address you entered appears on multiple accounts. Please enter the primary domain name associated with the account you are trying to access."
Is there a way to remove the second account?
"The email address you entered appears on multiple accounts. Please enter the primary domain name associated with the account you are trying to access."
Is there a way to remove the second account?
Best answer chosen by Web Hosting Hub staff
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Hello Jeffer, I'm sorry you're having trouble logging into AMP. Since the original account was voided on request, we have changed the email address associated with that account and you should now be able to log into AMP without receiving that notification. Please let us know if you have any additional questions or need further assistance. Regards, Christi N. |
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