Community Q&A:
error message concerning domain transfer
Asked by:
Jenney / 18 Points Time:
2013-01-26 3:11 am EST Category:
Registrations And Transfers Hits:
413
Jenney / 18 Points Time:
2013-01-26 3:11 am EST Category:
Registrations And Transfers Hits:
413
Here is my situation:
Today I signed up with webhostinghub
I would like to use the concierge service to move my domain from godaddy
Per the email to initiate transfer, I am getting an error message stating that my domain has expired and needs to be renewed. This is not accurate - the domain was renewed a week or so ago with an expiration date of 1/31/2015. Due to the error message, I am unable to proceed with the domain transfer......
Called godaddy and they confirmed that they have the site listed as renewed and current until 1/31/2015.
Any thoughts on what is going on here? I need to get this in motion a.s.a.p.
Thank you for your help with this,
Today I signed up with webhostinghub
I would like to use the concierge service to move my domain from godaddy
Per the email to initiate transfer, I am getting an error message stating that my domain has expired and needs to be renewed. This is not accurate - the domain was renewed a week or so ago with an expiration date of 1/31/2015. Due to the error message, I am unable to proceed with the domain transfer......
Called godaddy and they confirmed that they have the site listed as renewed and current until 1/31/2015.
Any thoughts on what is going on here? I need to get this in motion a.s.a.p.
Thank you for your help with this,
ANSWERS
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0
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Hello Jenney, In order to initiate concierge service, you do need to contact live support - they are available 24/7. Here's the contact info: Contact info If you have any further questions, please contact technical support or leave a comment at the bottom of the page. Regards, Arnel C. |
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