I want to transfer from Webs to Wix

Asked by:
HubFans / n/a Points
Time:
2016-02-24 10:35 pm EST
Category:
Registrations And Transfers
Hits:
175
I had a premium subscription on Webs, which came along with a free domain. Both of which have expired. I now want to transfer the domain (although expired, is still registered with Webs) to Wix. I'm not sure what is happening right now. It says my DNS records are incorrect. I dont know if this is because I dont own the domain, or if I just need to wait a little longer for it all to pull through. Please tell me whats happening.

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ANSWERS

0

arnelc
Staff
17,314 Points
2016-02-24 10:44 pm EST
Hello,

I'm sorry to hear that you're having problems with moving your account from Webs to Wix. We unfortunately are a separate company from either of those two hosting companies. You will need to speak with your current host service in order to move from one location to another. If you want more information, then please provide us the domain to which you are referring and we can investigate it further.

If you have any further questions or comments, please let us know.

Regards,
Arnel C.

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