Community Q&A:

Why can I not access my email at roundcube?

Asked by:
Johnprimo / 5 Points Time:
2012-07-30 10:17 pm EST Category:
Roundcube Webmail Hits:
1,806

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ANSWERS

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arnelc
Staff
17,314 Points
2012-07-31 4:38 am EST
Hello Johnprimo,

As per customer support, you do not have an account with our hosting company. Roundcube is an email application that runs on the web to view email accounts. The email account can only exist when you have an account with a hosting service. Unless you can provide us information about your hosting account, we cannot provide you assistance with your email issues.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

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