Community Q&A:

I am unable to view my Spam folder.

Asked by:
HubFans / n/a Points Time:
2014-12-15 3:40 pm EST Category:
Squirrelmail Webmail Hits:
164
I am currently using Squirrel Mail, and am unable to view my Spam folder. I followed the instructions to Subscribe to the folder but it is empty. I have been revising my spam settings (now down to 3) and would like to monitor what is being sent to spam.

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ANSWERS

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ScottM
Staff
16,266 Points
2014-12-15 6:58 pm EST
Hello,

Often then using Spam Assassin the setting to auto delete spam is also set. You will want to go into your account and check the Spam Assassin settings to ensure this is the case. Once the spam folder begins receiving mail, it will be visible to you.

Kindest Regards,
Scott M

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