Community Q&A:

account suspended

Asked by:
karama7 / 5 Points Time:
2012-06-07 11:43 am EST Category:
Website Troubleshooting Hits:
612
my account has been suspended since today morning due to increased traffic (?), please un-suspend it. the only difference in traffic between these last few days and the days before is some very large ftp uploads done by myself.

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ANSWERS

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ScottM
Staff
16,266 Points
2012-06-07 3:19 pm EST
Hello Karama7,

I see that your account has been restored so you should be fine now. If there is ever a suspension of the account, you will want to contact support immediately as they can get you in touch with our Systems team and help get the issue resolved for you so your site can get back up and running as normal.

If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.

Best regards,
Scott M

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