Community Q&A:
Can't get into cPanel or webmail
I got error "118 (net::ERR_CONNECTION_TIMED_OUT)" when I'm trying to get to cPanel or webmail.
ANSWERS
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Hello chiutin, Thank you for your question. I tested several links to your cPanel and webmail, and they are all working for me at this time. Here is a list of URL's for accessing cPanel, (be sure to replace domain.com with your actual domain name): http://domain.com/cpanel http://cpanel.domain.com http://secure33.webhostinghub.com/cpanel http://ehub33.webhostinghub.com/cpanel Here is a link to the full article on logging into cPanel. If you are still experiencing issues, I recommend performing a Ping/Tracert, and forwarding the results to support, as it provides specific troubleshooting information. They are available 24/7 via: Email: support@webhostinghub.com Phone: 877-595-4482 x2 & Chat (there is a link on the top right). Thank you, -John-Paul |
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