Community Q&A:
Error "Get to /shop/ not supported"
Asked by:
finalstepmarketing / 5 Points Time:
2012-08-04 1:49 pm EST Category:
Website Troubleshooting Hits:
424
finalstepmarketing / 5 Points Time:
2012-08-04 1:49 pm EST Category:
Website Troubleshooting Hits:
424
Could you please explain why I am getting this server side error which get fixed after removing the Cookies and obviously we can not ask our customer to clear there cookies every time they see this erro. Below is the error
Method Not Implemented
GET to /shop/ not supported.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Method Not Implemented
GET to /shop/ not supported.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
ANSWERS
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0
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Hello finalstepmarketing, This can occur from several methods, code, browser, or server depending on the specifics. I am unable to duplicate the issue here. To be able to pinpoint the issue, you would need to respond with the URL giving the issue, the exact steps to replicate the issue, and other details such as whether it occurs on more than one browser type, and which browsers you are having the issue with. For server side, it may be that the site needs to have the mod_security disabled. That is easily done by our support and systems teams. To do so, you would need to contact our support department (open 24/7) with that request and information. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password. Best Regards, Scott M |
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