Getting a 403 Error Message When Trying to Acess My Dashboard

Asked by:
HubFans / n/a Points
Time:
2016-01-16 9:01 pm EST
Category:
Website Troubleshooting
Hits:
71
Last night, while trying to access the dashboard of saint-albans.org, I received a 403 error message. The front end of the website was reachable. Today, I am trying to regain access to my dashboard. Under the "Regain access to your WordPress website" section of the document "WordPress wp-login.php brute force attack", I get to the following step:

Right-click on your .htaccess file, then click on Edit.

I right-click on the .htaccess file and select the Edit option and the text editor tells me it is important to have a backup copy of .htaccess before editing it. When I try to make a backup copy of the .htaccess file, File Manager doesn't give me an option to select a name for the .htaccess backup file. I see a previous backup of the .htaccess file that I made over two years ago and am wondering if I need to delete this backup in order to create a new backup of the .htaccess file. Thanks for any help with this!

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

ScottM
Staff
16,266 Points
2016-01-18 5:56 pm EST
Hello,

Sorry to hear you are having issues with renaming your .htaccess file in the File Manager. Within the File Manager, you can right click the file and a small menu will pop up. One of the options on the menu should be 'Copy'.

The Copy option should bring up a pop up box with the current path in the lower field. To name the file something different, simply add it to the end of the path, for example '.htaccess.hold'. Then when you click on the button to complete the copy, it will rename it.

The entire path is there without a name in case you want to copy it to another folder. If you do that, you can even keep the original name. They leave the name portion out as they do not want to be presumptuous about it.

I hope this helped you!

Kindest Regards,
Scott M

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 757-416-6627 Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}