Community Q&A:
Having intermittent problems reaching my site
I just created a site at brucerusk.com, and am having intermittent problems reaching it. It has WordPress (and nothing else) running on it, and I seem to get the issue most often accessing the dashboard, but sometimes it affects the page proper. Sometimes it just takes a long time to load--30 secs or so--sometimes it times out entirely.
I checked http://www.downforeveryoneorjustme.com/brucerusk.com and it reported "looks down from here." Then I tried again a few minutes later and it was fine. Ping and tracert look fine right now, but so does the site at the moment. Any hints on how to troubleshoot this?
I checked http://www.downforeveryoneorjustme.com/brucerusk.com and it reported "looks down from here." Then I tried again a few minutes later and it was fine. Ping and tracert look fine right now, but so does the site at the moment. Any hints on how to troubleshoot this?
ANSWERS
|
0
|
Hello bar_foo, Thank you for your question. I checked your site and it is loading for me at this time, and the server has not been experiencing any issues recently. If this happens again, I recommend running a ping/tracert while it is occurring to help gather specific information. You can then forward your results to: support@webhostinghub.com, which will create a ticket for us to review your results. After troubleshooting, we will email you back with a resolution. If you have any further questions, feel free to post them below, or contact live Tech Support. They are available 24/7 via: Email: support@webhostinghub.com Phone: 877-595-4482 x2 & Chat (there is a link on the top right). Thank you, -John-Paul |
Want to share this Question?
Tweet
Help Center Login
Related Articles
It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
