Help edit pages on website designed by someone else

Asked by:
RedSonya / 5 Points
Time:
2019-05-13 11:55 pm EST
Category:
Website Troubleshooting
Hits:
198
Help! I have a website hosted on galaxie servers (via Gator, I believe), that I've been assigned to clean up because of errors on the pages made by the original designer. I don't know what method they used to set up the site.
I've edited the problems in the index page via the editor, and saved changes. However, the changes aren't appearing, even after clearing caches and accessing the site from a computer that's never been there!
What am I doing wrong?

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ANSWERS

0

christopherm
Staff
1,348 Points
2019-05-14 8:44 pm EST
Hello,

Thanks for your question about file editing. Are you certain that the domain DNS is pointed at the right server? You'll want to make sure you're editing the files in the right place.

Best,
Christopher M.

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