Community Q&A:

My account is suspended

Asked by:
Razvan / 5 Points Time:
2012-03-16 8:52 pm EST Category:
Website Troubleshooting Hits:
774
I have been working to my website today and intantly the website was unavailable. I can call the system administrators and i try to speak them via email but they redirected me here.What can i do unsuspend my website?

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Best answer chosen by Web Hosting Hub staff

0

ChristiNi
Staff
13,688 Points
2012-03-16 9:10 pm EST
Hello Razvan,

I'm sorry if there was any confusion over who you need to contact regarding your account being suspended. Our Systems Team is not available through the Support Center. They have received your responses to the email they sent regarding this issue and will be in touch as soon as possible. Please also feel free to call our Support Team at 877-595-4482 (Option 2) and ask to speak to a member of our Systems Team regarding this. Please be sure you have account verification ready (either the AMP password or the last 4 digits of the credit card on file) when calling in regarding this type of account information.

Please let us know if you have any additional questions or need further assistance.

Regards,

Christi N.

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