Site only works via the temporary URL

Asked by:
HubFans / n/a Points
Time:
2016-02-13 3:44 am EST
Category:
Website Troubleshooting
Hits:
116
I've purchased a new domain name and hosting for my client but the site only appears on the temporary URL. The actual URL returns an error page saying the site doesn't exist or is unavailable. I have no need for the temp URL and would like the site to load on the actual URL. How do I go about getting rid of the temp URL?

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ANSWERS

0

TJEdens
Staff
1,198 Points
2016-02-13 3:51 am EST
Hello,

Thank you for your question regarding your temporary url. How did you build your website (as in what CMS/software did you use)? What is the url you are having trouble with as I tried to visit the one you provided while asking the question and it doesn't seem to resolve to any server but you are getting an error so it must be the wrong one.

Best Regards,
TJ Edens

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