Community Q&A:
Website blocked by google for malware problem
Asked by:
CITRIX4YOU / 8 Points Time:
2012-04-27 6:23 pm EST Category:
Website Troubleshooting Hits:
568
CITRIX4YOU / 8 Points Time:
2012-04-27 6:23 pm EST Category:
Website Troubleshooting Hits:
568
Hi
I am very frustrated as my site is now blocked by google for many days and they report they has discovered harmful code on my site .
I have deleted the pages they report harmfull but they stillindicating the same problem
I was in the impression my website was protected by my hosting provider...?
any help to resolve this issue
Thanks in advance
I am very frustrated as my site is now blocked by google for many days and they report they has discovered harmful code on my site .
I have deleted the pages they report harmfull but they stillindicating the same problem
I was in the impression my website was protected by my hosting provider...?
any help to resolve this issue
Thanks in advance
ANSWERS
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0
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Hello CITRIX4YOU, I'm sorry you're having trouble with malware on your site. We understand how frustrating this can be. I recommend running your site through a site checker like Sucuri SiteCheck to make sure all of the malicious code has been removed. Once you've removed the malicious code from your site, the next step is to request a malware review by Google so they will re-index your site. To help protect your site from further attacks, please see our checklist of Steps to Take if Your Website is Hacked. Please do not hesitate to contact us if you have any additional questions or need further assistance. Regards, Christi N. |
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