Community Q&A:

I am trying to make a simple change to my website. Something I have done many times before, however, this time I am getting an error. It says "Cannot publish to the specified host via FTP. Authorization failed." What do I need to do?

Asked by:
stryker / 5 Points Time:
2013-05-13 7:27 pm EST Category:
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ANSWERS

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johnpaulb-whh2
Staff
12,339 Points
2013-05-13 8:52 pm EST
Hello stryker,

Thank you for your question. Here is a link to our guide on troubleshooting website publishing. It shows you how to access/update the publishing settings.

Most likely you just need to update the password. This is common after you update a cPanel password, as it is used for publishing via FTP.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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