Community Q&A:
I occasionally get this message when I try to publish a filesI want open a connection to 10.2.16.20 (only to 64.134.149.243) (500)" and I can't publish my file
ANSWERS
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Hello BTUniverse, Thank you for your question regarding publishing your site. I saw a 500 in the error message. Here is a link to our guide on troubleshooting 500 errors. I checked both of these IP adresses, and neither of them are pointed to us. I recommend contacting support, so they can check your specific settings. They are available 24/7 via: Email: support@webhostinghub.com Phone: 877-595-4482 x2 & Chat (there is a link on the top right). Also, here is a helpful link to our guide on FTP. If you have any further questions, feel free to post them below. Thank you, -John-Paul |
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