MODX site can't create chunks or snippets

Asked by:
HubFans / n/a Points
Time:
2015-11-26 1:22 pm EST
Category:
Website
Hits:
379
Hello, I have a website with MODX Revolution as backend. Everything worked fine, but today I found out I can no longer create chunks and snippets. A simple google search led me to here: http://forums.modx.com/thread/13593/chunks-and-snippets-not-saving?page=2#dis-post-533379 seems some changes made to mod_security are causing issues now, which seems highly likely because everything worked a while ago and it works on my test environment that I just recreated. I did not do any CMS updates.

It just says saving... and it does not complete. Support assured me it's not a server related issue. Are there any steps to be taken on the MODX side?

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ANSWERS

0

johnpaulb-whh2
Staff
12,339 Points
2015-11-27 9:46 pm EST
Hello,

Thank you for your contacting us about an issue creating chunks/snippets in Modx. As a test, you can disable mod_security from cPanel.

If your problems persist, I recommend reviewing your error log in Modx for additional clues.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul

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