Community Q&A:

When can I get access to cpanel so that I can get move my site?

Asked by:
Horace / 11 Points Time:
2012-08-01 3:24 am EST Category:
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When can I get access to cpanel so that I can get move my site? I want to move my domain too. I cannot trust you people!

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ANSWERS

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ScottM
Staff
16,266 Points
2012-08-01 3:56 pm EST
Hello Horace,

I do see notes on the account that you have been in contact with our Systems team to collect your files. For your privacy I cannot discuss details here.

If you still cannot get into your cPanel you will want to contact our support department (open 24/7) and they can help you restore access to your account to do so.

Best Regards,
Scott M

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