Community Q&A:
Account flagged for High Resource Usage
my account has been tracked with High Resource Usage. I've taken all the steps even before i received this email. I tried to utilize the Usage Resource in the Log cPanel, but it shows up blank. So my question is, how do I get someone from WHH to look into this for me, it's no longer in my hands.
ANSWERS
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Hello, Thank you for your question about High Resource Usage. If you received an email notification, simply Reply to the email to open a ticket with our System Administration team. Just request some specific information. You can also submit a ticket request directly from AMP (Account Management Panel). I also recommend Optimizing your WordPress site, which is covered in our guide Keep WordPress Running Smoothly. I saw that your Resource Usage Tool , and was able to correct it. It is functional and working now. If you have any further questions, feel free to post them below. Thank you, John-Paul |
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