Changing my WordPress header image

Asked by:
Becca / 24 Points
Time:
2012-01-20 1:47 am EST
Category:
Wordpress
Hits:
930
Hello

I am building my website and have made decent progress. However, I am having a problem with my header. I uploaded a custom picture using the exact size recommendations. I can see it just fine, but no one else can. Any idea why that would be?

Thanks!

To ask this user for more information, please first login.

To submit an answer, please login.

Best answer chosen by Web Hosting Hub staff

0

ChristiNi
Staff
13,688 Points
2012-01-20 2:02 am EST
Hi Becca,

I'm sorry you're having trouble customizing your header. When I visit your site I see a custom header at the top of your site. If others are not seeing the same image, perhaps they previously visited your site and are seeing a cached version of the page. Please ask them to try clearing their browser cache to make sure they are not viewing a cached version.

If the issue continues or re-occurs, please provide details such as what others are seeing vs. what you are seeing. You can either update your question or add a comment below to give us more information.

Please let us know if you have any additional questions or need further assistance.

Regards,

Christi N.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}