Community Q&A:
I cannot activate a plug in
I keep receiveing the following error;
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@my-credit-solution.thepacificgrp.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Spoke to hosting hub and they referred me to here.
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@my-credit-solution.thepacificgrp.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Spoke to hosting hub and they referred me to here.
ANSWERS
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Hello, I went through your installation and tried to duplicate the issue that you are reporting, but I am unable to find a way to duplicate the error. Can you please provide more information regarding the problem? I deactivated the plugins and reverted the theme back to one of the default themes on your site. The site works normally when I did this. I then re-activated each of the plugins and the theme, but it doesn't generate the error. Please provide further information so that we can continue to troubleshoot the problem. If you want to try troubleshooting the Wordpress site yourself, check out this article for steps to do this: Troubleshooting WordPress. Regards, Arnel C. |
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