Jetpack error accessing website

Asked by:
HubFans / n/a Points
Time:
2015-02-17 2:37 am EST
Category:
Wordpress
Hits:
251
Hi, I have tried to install Jetpack to my Wordpress site but I am getting the following error message. Has anyone else had this and managed to resolve it?

Your website needs to be publicly accessible to use Jetpack: site_inaccessible
Error Details: The Jetpack server was unable to communicate with your site [HTTP 406]. Ask your web host if they allow connections from WordPress.com.

Thanks

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

ScottM
Staff
16,266 Points
2015-02-17 3:37 am EST
Hello,

Sorry to hear you are having issues with the JetPack plugin. A 406 error usually means the program is running against a mod_sec rule on the account. Please try and disable mod_sec via your cPanel and see if that helps with the issue.

Kindest Regards,
Scott M

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 757-416-6627 Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}