Community Q&A:

Subdomain getting error: "Account disabled by server administrator"

Asked by:
HubFans / n/a Points Time:
2016-04-25 11:25 pm EST Category:
Wordpress Hits:
169
Current installation of Wordpress. Main site seems fine. Looks like a brute force attack. On WordPress - Two of the subdomains are getting this error: "Information - Account disabled by server administrator." Checked with customer support. Google searches indicate possibly a plugin issue. We have disabled all plug-ins, and reset theme. Nothing.

Any ideas before I completely reinstall WordPress on the various subdomains?

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ANSWERS

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ScottM
Staff
16,266 Points
2016-04-26 12:43 am EST
Hello,

Sorry to hear you are having issues with your WordPress addon sites. I was able to take a look and see what you meant. I found a couple of hacked files and which folders they were in. I replaced the core files for the sites and they seem to be back up and running.

I would go ahead an update to the newest WordPress (4.5 at this time) as soon as possible.

Kindest Regards,
Scott M

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