Community Q&A:
Trouble installing WP and getting into cPanel
Last night, when I tried to install WordPress, I got an error (don't remember the wording but I copied and pasted it in an email to tech support). Today, I cannot log into my cPanel. I was asked for my password (which should be saved) and then the page would time out. What's up?
Edit: OK, I can get into my cPanel but still cannot install WP. This is the error I get:
Not Found
The server was not able to find the document (./frontend/x3/fantastico/autoinstallwordpress.php) you requested.
Please check the url and try again. You might also want to report this
error to your web hosting provider.
cpaneld/11.32.3.23 Server at secure26.webhostinghub.com
Edit: OK, I can get into my cPanel but still cannot install WP. This is the error I get:
Not Found
The server was not able to find the document (./frontend/x3/fantastico/autoinstallwordpress.php) you requested.
Please check the url and try again. You might also want to report this
error to your web hosting provider.
cpaneld/11.32.3.23 Server at secure26.webhostinghub.com
ANSWERS
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0
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Hello evie5 We have recently switched form Fantastico to Softaculous. You can now install WordPress and many other programs using that. I do see that the 'Install WOrdpress' link is still pointing to the Fantastico folder, so I sent a report up to the team to take care of that. Thank you for bringing that to our attention. Best Regards, Scott M |
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