Community Q&A:
Why is uploading taking so long?
Tried uploading a 200K jpeg to my website but after 10 mins., was still trying. Killed it. Retried 3 or 4 times - no luck. Using Wordpress and was trying to load header and background jpegs.
No error messages - it just never finishes
If you would like to see it, then I would be happy to try another upload - you could then look in the file destination on your server and see if the file is actually growing and how quickly
No error messages - it just never finishes
If you would like to see it, then I would be happy to try another upload - you could then look in the file destination on your server and see if the file is actually growing and how quickly
Best answer chosen by Web Hosting Hub staff
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Hello prime, I'm sorry you're having trouble uploading images. The first thing we will want to check is your connection to the server when this issue is occurring. Please try uploading your file again, and if you have the same issue with it not uploading, please run a ping trace test. Please email the results to support@webhostinghub.com. Please be sure to include the IP you are connecting from, which can obtain by visiting Check Your IP Please let us know once you have tested this again and what the results are. Regards, Christi N. |
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