Community Q&A:

Wordpress Jetpack Publicize Error 32300

Asked by:
HubFans / n/a Points Time:
2015-02-03 9:55 pm EST Category:
Wordpress Hits:
1,433
Hi, I have a Wordpress installation with Jetpack set up - it has been working fine for some time, however I recently needed to update the Facebook page that Publicize sends posts to and I am running into an issue. When I try to connect to the new page (through Sharing Settings, clicking Connect next to Facebook) I receive the error:

"Something which should never happen, happened. Sorry about that. If you try again, maybe it will work.

Error code: -32300"

and nothing else happens. I have tried disabling all plug ins except for Jetpack and am unable to resolve this. It also appears that my XML-RPC file has proper access.

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ANSWERS

0

JeffMa
Staff
2,342 Points
2015-02-03 10:04 pm EST
Hello,

The issue is due to communication between your site and Jetpack, which could be a number of possible things. First, try disconnecting and reconnecting Jetpack with WordPress.com. Typically, that will resolve the issue.

Best regards,
JeffMa

To submit a comment on this answer, please first login.

Hi Jeff,

Thanks for the response. I tried this and am still receiving the same error.
thekristin
18 Points

2015-02-03 11:35 pm EST
Have you tried reinstalling Jetpack?
JeffMa
2,342 Points
Staff
2015-02-04 12:04 am EST
Hi Jeff,

I just tried this out - it is producing the same error.
thekristin
18 Points

2015-02-04 12:25 am EST
I was able to log into your account and connect using a test Facebook account. Everything worked fine and I didn't run into a single issue. Have you tried possibly using a different browser?
JeffMa
2,342 Points
Staff
2015-02-04 1:18 am EST
Yes, I'm getting the same issue on different browsers, different computers, and different networks.
thekristin
18 Points

2015-02-04 1:57 am EST
To make sure we are looking at the same place, what domain are you working on?
JeffMa
2,342 Points
Staff
2015-02-04 2:00 am EST
I am working on http://www.thekristinwilliams.com/
thekristin
18 Points

2015-02-04 2:13 am EST
That was the same site that i tested and it worked. Have you tried another Facebook account to narrow down the issue?
JeffMa
2,342 Points
Staff
2015-02-04 2:16 am EST
I just tried logging into another Facebook account and it is still occurring - I logged entirely out of Facebook and same issue.
thekristin
18 Points

2015-02-04 2:30 am EST
You may want to try contacting Jetpack support on the issue.
JeffMa
2,342 Points
Staff
2015-02-04 2:34 am EST
I will do that thanks.
thekristin
18 Points

2015-02-04 2:36 am EST
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