Community Q&A:

Root asking visitors for pword after installing ZenCart in /shop

Asked by:
PureArrowGunz / 10 Points Time:
2012-07-28 7:40 pm EST Category:
Zen Cart Hits:
1,429
I recently setup a zen cart on my site but directed it to /shop instead of the root. Now if someone goes to my site without typing /shop it asks them for a password? Can I get rid of that? Not an expert at this so any help is appreciated.

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

ScottM
Staff
16,266 Points
2012-07-30 4:32 pm EST
Hello PureArrowGunz,

I am not seeing that behavior on your site. The main page comes up fine with no password prompting. Generally, adding a program to a subfolder like that should have no effect on anything above it.

If it is still doing so for you, I would try to reinstall and if the behavior returns, contact our support department (open 24/7) immediately with all the details on how to duplicate it so we can get right on the issue. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.

Best Regards,
Scott M

To submit a comment on this answer, please first login.
Want to share this Question?

Help Center Login

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.) 		Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}