DNS Propagation is the time it takes for changes you make to your DNS to begin to take effect. Due to various levels of caching, changes you make to your DNS will most likely not take immediate effect. When a nameserver change is made on a domain it can take 4 to 24 hours for the DNS changes to propagate to all networks around the world. Your Internet Service Provider may also have caching periods that can delay the change from reflecting in your browser. This propagation will occur when you purchase a new domain, or change the DNS information for an existing domain (point the Nameservrs or change other DNS records).

To check where your domain is pointing to during the propagation process, you can enter your domain into our Visual Domain Checker tool to view the Nameservers your domain currently points to as well as your domain's A record and MX records:

Web Hosting Hub Visual Domain Checker Tool

It's also important to keep in mind that if you have custom DNS setup for a domain that you will be pointing to our Nameservers, those custom DNS records are not automatically copied over when you point your domain to our Nameservers. You will first want to create those custom DNS records with us before pointing the domain to our Nameservers.

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Comments

2012-03-21 5:50 pm
The link to the Visual Domain Checker Tool brings up a blank page.
Staff
13,688 Points
2012-03-21 5:54 pm
Hi Susan,

Thanks for letting us know about that. I've corrected the link to the Visual Domain Checker Tool.

Regards,

Christi N.
n/a Points
2018-08-27 2:59 am

I'm having trouble getting the domain to point to shopify can you please help this is their instructions

 

  1. Log in to the account you have with your domain provider.

  2. Find your DNS settings. Look for your domain management area, DNS configuration, or similar.

  3. Edit your A record to point to Shopify's IP address 23.227.38.32 Copy

    The domain settings panel might feature drop-downs or editable fields, or you might have to check boxes or edit a table. You need to:

    • enter or choose the @ symbol, or A record
    • enter Shopify's IP address 23.227.38.32 Copy as the destination for the A record.
  4. Save the A Record (click SaveSave Zone FileAdd Record, or similar).

  5. Find the CNAME record in your DNS settings.

  6. Change your www CNAME record to point to shops.myshopify.com Copy . Often, you need to provide just the prefix without the dot, but for some domain providers you need the whole subdomain. Use the existing entries as a guide, or follow your provider's instructions. CNAME records must always point to a domain name, never to an IP address.

  7. Save the CNAME Record (usually by clicking Save or Add record or similar).

Staff
619 Points
2018-08-27 6:13 pm
I'd be happy to help, however, you will need to contact Live Technical Support for this sort of request. Providing them with these instructions they can evaluate your account to better assist you.

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