Community Q&A:
Transfer Domain to HUB - 5forfreedom.org
I have successfully requested a transfer from tucows to HUB, accepted the IT Melbourne transfer email and tucows transfer email, I received a transfer key from tucows. Now my status on HUB states my current domain is expired and caused an error to proceed. I sent a message to HUB support - reply says I should be able enter my transfer key in AMP and transfer the domain. The error does not allow us to proceed.
ANSWERS
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Hello, Sorry to hear you are having issues with your domain transfer. The AMP works most of the time, but is coded to not accept expired domains or those within 14 days of expiration. We highly recommend the domain not be expired in order to transfer. This does not mean the domain cannot be transferred, but would need to be done manually via our Support Team. To have that done, simply send in the request for a manual transfer via email at support@webhostinghub.com Be sure to also verify the account with either the current AMP password or the last 4 digits of the credit card on file. Kindest Regards, Scott M |
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