Using AMP to Transfer a Domain

Domain transfers can be processed in the Account Management Panel(AMP) for your account. You can use the Domain Transfer Walkthrough for beginning users or the Advanced User Option for more experienced users. All domain transfers are $11.99 (unless you have a domain transfer credit available), and will extend your registration by a year.

If you seek to move a domain by changing your name servers, or you don't know the difference, please see Transferring my Domain Name to Web Hosting Hub for an explanation.

Using the Domain Transfer Walkthrough in AMP

1. Login into AMP
2. In the Manage My Account Section, click on Transfer Domain
3. You will see the option to use either the Domain Transfer Walkthrough, or the Advanced User option on the right. Click on the link for the Domain Transfer Walkthrough
4. You will then see a list starting with a check to see if your domain is available for transfer. Type in the domain name and select the domain extension type

5. Click on Check Availability in order to check the domain. If it's okay, you'll see a green checkmark and a message stating that the domain is available for transfer

6. Step 2 confirms that you do not have domain privacy enabled. Domain privacy must be removed in order for the transfer to occur

7. Next you will need to confirm that your name servers are correct. This insures that when your domain name is transferred you will be able to use it for websites that are hosted on Web Hosting Hub. Please read the explanation provided in this section for more information. Click on the checkbox, if your name servers are set correctly, then click on the button labeled CONTINUE to proceed

8. Step 4 requires that you get the authorization code. This code (also known as an EPP code) is what allows the transfer of the domain from one registrar to another. The Authorization Code can only be obtained through your current domain registrar. Type in the authorization code that you receive from your registrar in the field labeled Please enter the authorization code:

9. The next step requires that you have access to your domain's administrator email. This is typically set when you register your domain. In order to modify the administrator email address, you may be required to use your current domain's interface for editing your domain's information. It is vital that you have access to the administrator email on the domain in order to complete the transfer! Click on the checkbox to indicate that you have access to the domain's administrator email, then click on CONTINUE in order to proceed


10. After you confirmed that you have access to the Administrator email, you will see the order form for the transfer process. The form provides a summary for the transfer starting with the domain name:

    Enter a Domain Name	Name of the domain name you are trying to transfer. Double-check to make sure that it is the correct domain name and spelled correctly.
    Domain Privacy	Domain privacy prevents WHOIS queries from obtaining your contact information. This option can be added by clicking on Add if you want it for your domain, and costs $9.99 per domain.
    Billing Information	Click on the drop down arrow in order to change the billing information
    Payment Method	Since domain transfers are $11.99, you will be requested to provide a payment method. This is typically a credit card. If you have a free domain transfer credit, it will be available by clicking on the drop-down arrow.The option to use a check as payment will only available if you have previously used a check for payment on the account. The card is required in order to prevent the domain registration from expiring.
    Credit Card Information	To add a new card, click on the drop down arrow. No charges will be made to the card if you have a free domain transfer credit or coupon available. This will depend on the specific plan/deal you signed up for.
    Terms of Service	Once you have added the card, read the Terms of Service, then click on the checkbox where it is labeled I Agree. You will see the summary of the charges listed below the instructions to check the box.

    http://www.webhostinghub.com/help/learn/cpanel/manage-domains/domain-transfers-amp

11. Once you have clicked on the Terms of Service checkbox, click on SUBMIT to proceed, or CANCEL if you wish to discontinue the transfer process. When the form is submitted, you will see a message confirming that the transfer request has been processed.


12. The final step occurs when you receive a reply from Web Hosting Hub's domain registrar - Tucows. You should see a reply within 1-3 days. The email confirming the transfer is sent to the administrator email for the domain. Be sure to check your junk/spam folder. Click on the link in the Email to confirm the transfer. You will then be prompted to enter a "password", but this refers to your authorization code. Enter your authorization code in order to complete the transfer process.

This completes the transfer process using the Domain Transfer Walkthrough. On the same page as the instructions for the domain transfer you will see the List of Existing Domain Transfers in the right hand of the page.

The Advanced User Option for transferring domains

The main difference between the Domain Transfer Walkthrough and the Advanced User Option is that the Advanced User Option skips the first three steps. These steps involve removing domain privacy, unlocking the domain, and obtaining the authorization code. These steps are assumed to be completed before you begin the process. Here is a summary of the remaining steps:

1. Login into AMP
2. In the Manage My Account Section, click on Transfer Domain
3. You will see the option to use either the Domain Transfer Walkthrough, or the Advanced User option on the right. Click on the link for the Domain Transfer Walkthrough
4. Confirm access to the Administrator Email
5. Complete the order transfer form (billing information, payment method, and Terms of Service)
6. Await the confirmation email, then click on the link provided in the confirmation email that arrives from Tucows. The link requests a password, but it refers to your Authorization or AUTH code.

Congratulations! This completes the domain transfer process. Note that although you have completed the transfer process, it may require up to a week before the transfer is finalized between the domain registrars. You will receive an email notification when the domain transer has been completed successfuly.