PrestaShop provides a way to recover the password either automatically through email, or by manually resetting the password in the Administrator Dashboard interface. Lost passwords can be recovered through email, provided that the email address is remembered the email account accessed. Manual change of passwords can be done for the employees and administrators, but someone will need to be logged in as the administrator for this to happen. The following article explains how to reset the password for all employees of the shop both through email and through the backoffice interface in PrestaShop 1.5.
The other way that passwords can be recovered is through the login screen for the backoffice. The login has a LOST PASSWORD dialog that will appear when selected. It will prompt you for the email address used for the login. If the login email address is lost or not known, then an administrator or super administrator will need to reset it.
Recovery of a lost password for an Administrator or other employee is a fairly straightforward process. Remember to keep all passwords secure by regularly changing them and not using passwords that are easy to compromise, such as using common words or letter and number combinations (address, phone numbers, and birth dates). Make passwords at least 8 characters long and mix them with numbers. Security for your website is only as good as you and your employees make it to be.
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