How do I purchase and install an SSL Certificate?
If your site asks for sensitive information from your visitors, such as credit card details, a SSL certificate can help protect them. Your account comes with a Shared SSL certificate, however you can also use a Dedicated SSL certificate. Not familiar with Shared SSL vs. Dedicated SSL?
If you already have an SSL or wish to order an SSL from a third party SSL vendor, please see our article on Requesting a CSR when Purchasing an SSL Elsewhere.
When a new IP address is assigned it may cause intermittent issues until it fully propagates, which can take up to 24 hours. There is also a one-time $25 install fee for all SSL certificate installations.
How to order a Dedicated SSL Certificate in AMP?
After completing the SSL installation, our support team will send you an email with more information.
- Login to AMP.
- In the listing of icons under your hosting plan, find and click on the Purchase Dedicated SSL Certificate icon.
- On the next screen, select the SSL Term Length (ie 1 or 2 years). Also enter the Desired Certificate Name. Generally secure. or www. are the most common certificate names, followed by the domain name. For example, a certificate for our website would read www.webhostinghub.com. When you are done click Next.
- Enter the contact information for the owner of the SSL certificate. Note that Comodo will check the information you submit against the information given in a WHOIS lookup. If the information differs than it may delay the issuing of your SSL.
- Finally, after hitting Next you can choose how you want the SSL billed. Once you have completed the form, clicking Submit will send the information to our support department.
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Comments
Staff 16,266 Points
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2014-12-19 9:59 pm
Hello Rawal,
Thank you for your question. No, the 'www' and 'secure' mentioned in the article are examples of subdomains you may want to have your SSL created for. However, if you order through us, your SSL will work for your domain name with or without SSL. This feature comes automatically. Kindest Regards, Scott M |
n/a Points
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2015-02-16 2:08 pm
Does this SSL trigger the green URL bar in high security browsers? Thanks |
Staff 17,314 Points
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2015-02-16 8:16 pm
Hello Ben,
Any valid SSL certificate should trigger the "green bar" in an internet browser. Security doesn't depend on the type of browser you are using. You could be using a browser that uses the green bar and still conduct unsafe transactions. Security depends on the user's behavior as well as the structures put in place by the web site creator. I hope this helps to answer your question, please let us know if you require any further assistance. |
n/a Points
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2015-07-23 3:30 am
Purchased my domain and "PositiveSSL" certificate on namecheap. I did an addon domain to have my domain hosted on webhostinghub. I can't find any online sources to activate the SSL subscription onto webhostinghub. I read that it is possible to activate it even though my domain is on a shared IP address. Looking for help and guidance. |
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Staff 17,314 Points
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2015-07-23 4:01 am
Hello RI,
If you purchased your SSL from a third party, please check out this documentation: Request CSR for Third Party SSL certificates. If you have any further questions or comments, please let us know. Regards, Arnel C. |
n/a Points
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2015-12-04 7:26 am
Hi, I'm testing on a different domain than my eventual live domain. Do I need to buy 2 different SSL certificates or can I buy one, and port it over to the live domain when I'm done testing ? I'm new to this.. thanks |
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Staff 17,314 Points
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2015-12-04 6:39 pm
Hello Paul,
Thanks for the question about the SSL certificates. The option to buy 2 different SSL certificates is up to you, but you will be only able to load one SSL on your account. You can use one SSL and then have your test site loaded under a subdomain of the main domain in order to use the one SSL certificate. I hope this helps to answer your question, please let us know if you require any further assistance. Regards, Arnel C. |
n/a Points
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2015-12-04 9:55 pm
Who is the provider of the SSL certificates you offer? Do you also provide a trust seal link to go on the website? Thanks! |
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Staff 17,314 Points
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2015-12-04 10:04 pm
Hello Damon,
We use Comodo as the provider of our SSL certificates. And, yes, they do provide a Trust/Secure seal that you can display on your website. I hope this helps to answer your questions, please let us know if you require any further assistance. Regards, Arnel C. |
n/a Points
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2016-02-23 7:05 am
I'm new to building websites and am working on a Wordpress website for a friend. We went through the process of obtaining a dedicated SSL. It was processed and it's secure.domain.com. I'm sort of confused on what to do next. We want to integrate Gumroad. How do I now use the the secure.domain.com so that it works with the financial portion/Gumroad overlay/parts we'll eventually put on the domain.com website? They seem like two separate things...Thanks in advance. |
Staff 1,348 Points
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2016-02-23 7:49 pm
I'm not sure what you mean by overlay/parts, but if you have purchased an SSL the next thing you or your developer will want to do is use the https port for your SSL domain.
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n/a Points
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2016-03-31 7:43 pm
I'm trying to create a CSR for an addon domain hosted on webhostinghub. The SSl certificate was bought from godaddy. When I submit the created the CSR to godaddy to generate the certificate it says A Wildcard is required with this product What am I doing wrong? I can't create a CSR using *.exampledomain.com.
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Staff 12,339 Points
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2016-03-31 8:51 pm
Are you attempting to purchase a "Wild card" SSL?
Thank you, John-Paul |
n/a Points
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2016-12-15 3:51 am
Two questions: 1) How long willl it take for the ceritficate to be issued and installed? 2) Will webmasters be able to choose the moment of implementation to avoid site outage/issues? Thank you |
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Staff 12,339 Points
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2016-12-15 8:22 pm
Typical turn-around time is up to 48 hours, but there are many reasons why an SSL may take longer to be issued. If this SSL is critical for your business, I recommend allotting up to 2 weeks for this process, in case you run into any issues.
Yes, once the SSL is installed your webmaster can implement it whenever they are ready. Thank you, John-Paul |
n/a Points
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2017-04-06 8:44 pm
Once you load the SSL cert do you also do the 301 redirect in the .htaccess file to redirect http request? |
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Staff 12,339 Points
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2017-04-06 10:37 pm
Yes, that is one option, but it depends how your site is built. For example, if you are using a CMS (such a WordPress, Drupal, Joomla, etc.) you should make the change in your Dashboard or admin section instead.
Thank you, John-Paul |
n/a Points
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2017-05-03 1:31 am
I hae an SSL Certificate for my website www.dominionfinancial.org. I just updated woocommerce on my site and my ssl certificate is no longer working/system status says I am not using HTTPS. What can I do to resolve this. My certificate is valid through December 2017. |
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Staff 17,314 Points
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2017-05-03 5:58 pm
Hello Regina,
Sorry for the issues with HTTPS in WooCommerce. You may need to review your settings for using SSL in you WooCommerce site. Please see the WooCommerce documentation for SSL and HTTPS. They would also be your best source of technical support for Woocommerce issues that do not involve settings directly related to the hosting server. If you have any further questions, please let us know. Kindest regards, Arnel C. |
n/a Points
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2017-08-19 8:38 pm
After I've purchase a certificate (from you) and you install it, are my http pages unreachable until I make the necessary changes in my WordPress dashboard settings? I know how to do that in WordPress -- just trying to understand if I have some control over when the cert is "live" so there is no downtime. Sorry, non-techy here. :( |
361 Points
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2017-08-21 3:13 pm
Hi Cheryl,
So that's actually a great question. So once a certificate is installed it is available to use. So, in that sense, no you don't have control over when it's actually live. But it won't affect anything until you change your settings in WordPress. Now, keep in mind, you will want to make sure you change WordPress to use HTTPS and there's some great plugins that help with that as well. But also, you will want to think about forcing HTTPS. Google treats the two versions of your website (HTTP and HTTPS) as separate websites, so not forcing one or the other can lead to duplicate content issues. |
n/a Points
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2017-12-27 11:05 pm
I need to know how to go in and check contact information on an SSL certificate. I installed an SSL Certificate last October, but I need to go and verify the contact information that I used (email address). How can I view this? Thanks in advance.
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Staff 17,314 Points
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2017-12-28 12:19 am
The SSL certficate does not show that kind of information. You can look at the domain WHOIS information to find a contact point if domain privacy has not been applied. Beyond that, you will need to find contact information from the website itself.
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n/a Points
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2018-04-08 2:05 pm
I need to change my site wordpress site to https but I don't have the time to do this at the moment. Do you offfer this service ? |
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Staff 17,314 Points
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2018-04-09 4:01 pm
Hi Ian,
It's actually a very simple process to get .https on your WordPress site. The main thing though, depends on what you are using the SSL certificate for. If you're taking credit card payments and want to make your site secure, then you need to purchase an SSL certificate and have it installed on your site. There are various levels of SSL you can purchase, but they are more secure than the free SSL option. If you simply need to secure your site for password information being entered, then you can use the available Free SSL option available through cPanel. Once the free SSL is enabled, you simply need to go into your WordPress dashboard and change the url from HTTP to HTTPS. For a tutorial on how do that, please click on this link. |
n/a Points
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2018-07-22 3:06 am
If I choose to use a shared SSL certificate, can I obtain the awstats and visitor information? How do I go about that? |
Staff 619 Points
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2018-07-23 10:55 pm
Awstats generates reports by domain. Unfortunately, this renders obtaining this information impossible due to the domain that is used for the shared SSL Certificate. In order to accurately record statistics related to your website, you should use a valid SSL Certificate that covers the domain you are using and that domain should be different from any other domains.
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Staff 536 Points
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2019-05-13 8:05 pm
Unfortunately, we do not provide the EV SSL capable of providing the green bar. It will provide a lock icon, though.
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n/a Points
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2019-09-20 9:37 pm
We will need many sub-domains over time. We are securing devices' browser interface. E.g. device1.domain.com, device2.domain.com, device3.domain.com. Can we have a CA-provided cert for domain.com and deploy our own certs for the sub-domains from that? |
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Staff 619 Points
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2019-09-20 10:11 pm
You can actually use the AutoSSL feature in your AMP to install a valid SSL on your domain and subdomains as you create them.
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