East Coast Network Interruption
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UPDATE
At this time all services have been restored and site should be loading as normal. Again we apologize for any inconvenience or frustration this brief period of intermittent service caused our customers.
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At approximately 12 noon EST, our Systems Administration Department has identified a connectivity issue which may be hindering customers' ability to see their sites which are housed in our East Coast Data Center. Additionally, this connectivity issue is affecting our online Sales and Support chats. Please bear with us while our Systems Team works to identify the exact problem and coordinate with the our network provider(s) to implement a resolution as quickly as possible. We sincerely apologize for any inconvenience this may be causing you and appreciate your patience.
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Comments
18 Points
|
2012-08-01 5:10 am
you better check again. I'm down and out right now. My e-shop completely erased. I hope you can get that back. 10:10pm eastern time. This really sucks.
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Staff 16,266 Points
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2012-08-01 6:35 pm
Hello fandscamping,
It seems you have found an article from a previous incident. Today's incident is due to an upstream provider failure. We do apologize and are working to ensure the issue does not recur. Best Regards, Scott M |
n/a Points
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2017-06-07 1:57 pm
Good Morning Please have this pop up message when ever i try to open my website
We apologize for the inconvenience, but unfortunately this website is currently unavailable. If you are the web hosting account owner, please contact us at your earliest convenience. Our customer service team is available 24x7 via phone or email: Email: support@webhostinghub.com Phone: 1-877-595-4482 x2 (Intl: 1-757-416-6627 x2) can you pleas help me out |
Staff 17,314 Points
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2017-06-07 6:09 pm
Hello David,
Apologies for the issue with your website. You need to use the information provided in order to have the issue resolved. We can't address it in the Support Center. If you have any further questions, please let us know. Kindest regards, Arnel C. |
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